PRODUCT & USAGE
Are your products safe to use?
Yes, our products are formulated using science-backed ingredients and are designed to be safe for regular use.
However, we recommend performing a patch test before full application, especially for sensitive skin.
Are your products suitable for all skin types?
Our products are suitable for most skin types, including normal, oily, and combination skin.
If you have sensitive skin, we recommend reviewing the ingredients or consulting a professional before use.
How should I use your products for the best results?
For best results, follow a consistent skincare routine.
Use products as directed and allow time for your skin to adjust. Regular use is key to achieving visible improvements.
Can I use multiple products together?
Yes, our products are designed to work well as part of a complete skincare routine.
However, avoid using too many active ingredients at once to prevent irritation.
When will I see results?
Results may vary depending on your skin type and concern.
Most users start noticing visible improvements within 2–4 weeks of consistent use.
Can I use these products daily?
Yes, most of our products are suitable for daily use.
Please follow the usage instructions on each product for best results.
What should I do if I experience irritation?
If you experience any irritation, discontinue use and consult a professional if needed.
Always perform a patch test before using a new product.
Orders
How do I make a purchase?
Simply browse our products, select your desired item, and click “Add to Cart.”
Proceed to checkout, enter your shipping details, and complete your order securely.
How do I know if my order is confirmed?
Once your order is placed, you will receive a confirmation email or SMS with your order details.
Can I change my shipping address after my order is placed?
If your order hasn’t been shipped yet, you can contact us as soon as possible to update your address.
Shipping & Returns
Do you ship internationally?
Currently, we offer nationwide delivery across Pakistan.
When will my order be shipped?
Orders are usually processed within 24–48 hours after confirmation.
How long will it take until I receive my order?
Delivery typically takes:
- 2–4 working days for major cities
- 3–6 working days for other areas
What is your return policy?
We accept returns or exchanges if:
- The product is damaged or defective
- You received the wrong item
Please contact us within 3 days of delivery with proof (images).





